At Rotary Charitable Trust Mahakaleshwar Temple Another Ujjaini, donations and service bookings are used directly for charitable and temple-related activities.
1. Donations
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Donations are non-refundable, as they are immediately allocated towards charitable or temple services.
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If you believe your donation was made in error, you may request assistance within 24 hours of the transaction.
2. Puja / Seva / Booking Refunds
Refunds for ritual bookings or services may be allowed only in genuine cases such as:
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Duplicate payment
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Technical gateway failure
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Service not completed due to temple operations
Refunds are subject to:
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providing transaction proof
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payment gateway processing timelines
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Trust management approval
3. How to Request Refund
Email us at [Insert Email] with:
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Name
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Transaction ID
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Amount
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Reason for refund
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Phone number
We will respond within 3–7 working days.